How to Undo a Guest Check-In
If you checked in a guest by mistake, or need to reverse a check-in, you can undo it from the Guest List for one guest or several at once.
- In the Manager, go to People › Guests › Guest List.
- Find the guest or guests you want to update. You can search by name or filter the list, for example by Attendance to show only guests who are Checked in.
- Check the box next to each guest. An action bar appears at the bottom of the list.
- Click Undo check-in, and confirm if you’re asked. This button only appears when at least one selected guest is checked in, and it shows how many, for example Undo check-in (1). Guests who aren’t checked in are left as they are.
Undo check-in for one guest
Section titled “Undo check-in for one guest”You can also click the three-dot menu in the Actions column at the end of the guest’s row and choose Undo check-in.
What happens next
Section titled “What happens next”The guest’s attendance status changes back:
- Registered, if the guest has a paddle number or bidder account
- Listed, if they don’t
Their ticket, seat and bidder account are not affected. See Guest List Attendance Statuses.